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Expand the Media to see configuration and performance metrics for each modality. On the main-audio, it is possible to drill down further on WiFi or Wired connections and some headset devices.


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Jitter, Packet Loss and Latency will provide warnings using the following criteria:

A Red Warning will be received when:

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  • Average Jitter when the value is higher than 30 ms
  • Average Packet Loss Rate value is higher than 1%
  • Average Latency value is higher than 100 ms

An Amber warning will be received when:

  • Max Jitter when the value is higher than 30 ms
  • Max Packet Loss Rate value is higher than 10%
  • Max Latency value is higher than 100 MS


Clicking on WiFi will reveal the WiFi details and Network Speed results or just the Network Speed results for Wired connections:

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