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A normal user only has read permissions, and typically does not have edit permissions. They typically can still access most of the same pages as an administrator, but will not have edit permissions. Some administrative pages are hidden entirely from a normal user.
Roles and Access
It is possible for business partners to configure which customers, locations, or equipment their users have visibility of, this is configured under 'Manage Roles and Access'. By default all newly created users have visibility of all customers, locations, and equipment within their entity realm.
Detailed information on configuring custom roles and access can be found under Manage Roles and Access
Creating New Users
To invite a new user navigate to: Administration → Manage Users
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These account settings can be over-ridden on a per-user basis by an Administrator by editing the specific user.
Roles and Access
It is possible for business partners to configure which customers, locations, or equipment their users have visibility of, this is configured under 'Manage Roles and Access'. By default all newly created users have visibility of all customers, locations, and equipment within their entity realm.
Detailed information on configuring custom roles and access can be found under Manage Roles and Access
Managing Users
- Administration → Manage Users, or
- Service Desk → Manage Customer → Manage Users
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