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When an alarm is raised by a device, the alarm is tested against a set of conditions contained in one or more alarm rules. These rules are executed in a defined order to determine what action should be taken for this particular alarm. Each rule contains one or more conditions that need to be met to determine if the rule itself is a match. Each rule is associated with a workflow and may be associated with a callout list. Where a rule is matched with an alarm the associated workflow is initiated for example to notify of the alarm via email or SMS. The recipient of the escalation could be a fixed email address or mobile number or may be selected from the associated callout list to provide an escalation path if the notification is not acknowledged. The members of the callout list may be rotated on a regular basis.
Rules List
Accessing Rules is via the Availability > Management > Alarm Rules menu.
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Buttons across the bottom of the page provide the ability create a new rule, test rules or enable creating of rules to specifically target existing alarms that don't currently have a rule that could be matched to it.
Create Rule
The Create Rule button opens the create rule window in which a new rule can be created.
Test Rules
Test Alarm Rules is a utility used to confirm your rules you have created respond as you expect. The test can be run using unresolved alarms that already exist in the system simply by selecting the alarm from the available list. Where you are writing rules for alarms that have not yet occurred, you can set the individual alarm variables. These are available either in a drop down list which limits you to the correct location and equipment settings relevant to your current access level based on you login as well free form where appropriate and check boxes for Boolean parameters.
Unmatched Alarms
Unmatched Alarms opens the Current Unmatched Alarms window which lists all that current unresolved alarms that do not match any existing rules.
Clear Filters
The Clear Filters button will remove all defined filters and display the complete list of alarm rules.
Export
The Export option will write the alarm rules to a file of the selected file type and than make the file available for download.
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