...
- FirstCalloutEngineer - If set to True the first engineer will be messaged twice before escalating to other engineers in the callout list. If False the first callout engineer will only be called once.
- StopCalling - Once set to True, the callout functionality will exit and the workflow will end.
- CalloutInterval - This sets the duration the messaging activities SendEmail and SendSMS will wait for a retry.
Alarm Details
- On starting the workflow retrieves the customer, business partner, equipment and location details.
- It then waits a configurable number of seconds before using the Alarm ID and Location ID to determine if the alarm is still active.
...