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- When each extension was last touched from an administration point of view.
- The last time each station was registered to an ACM or Session Manager.
- When each agent last logged-in or logged out.
- The last time each announcement was played.
- The last time a CDR record was generated for each extension.
- When the user last changed Send All Calls state. *
- When the user last changed EC500 (Extend calls to cellular number) state. *
- The last time a voice mail message was left. *
- When another user last left a message via the "leave word" calling feature. *
* Data is polled at regular frequencies
Examples
Example
| Tip |
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The report does not display all of the available data; more data can be accessed by exporting the report as a CSV. By exporting as a CSV you will see a table with the same headings as shown in the table below. |
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