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Where a customer does not have a business partner, the  Business Partner is Virsae Direct.


Permissions


By default users have two levels of permissionsThere are two permission options:

  • Administrator
  • Normal

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Administrator Permissions

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These account settings can be over-ridden on a per-user basis by an administrator by editing the specific user.

Managing users


The following actions can be done under Administration → Manage Users:Under Administration → Manage Users, or Service Desk → Manage Customer → Manage Users, it is possible to: 

  • Reset user password
  • Change user password
  • Update user account details
  • Over-ride customer account policy settings
  • Update user details
  • Update permissions
  • Suspend/Unsuspend user accounts
  • Delete user accounts

Account suspension

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